Troubleshooting Order of the Sinking Star Crashes: Solutions and Known Issues

Understanding the Crash Symptoms

If you are encountering crashes while playing Order of the Sinking Star, you are not alone. According to multiple community reports, the game frequently exits to the desktop at random intervals. Players have identified that these crashes are often accompanied by a specific log error: Error: Device was removed: 0x887a0006 (DXGI_ERROR_DEVICE_HUNG) and DRED Device State: PAGEFAULT.

This error typically suggests that the graphics driver has stopped responding or has been reset by the operating system due to a failure to complete a task. Based on user experiences, these technical issues appear to be linked to how the game interacts with integrated graphics hardware, particularly Intel Iris Xe setups, rather than a lack of general system performance or computational overhead.

Common Triggers Identified by Players

While the game is reported to run smoothly in some sections, specific actions appear to increase the likelihood of a crash. Community members have highlighted the following scenarios where the game is most unstable:

• Overworld Navigation: Players frequently report crashes while walking around the game's overworld environment.
• Interaction and UI: Some users noted that crashes occur during specific interactions or when pressing keys.
• Graphic Settings Adjustments: Attempting to lower resolution or toggle performance settings has been documented as an immediate trigger for the DXGI_ERROR_DEVICE_HUNG error on certain hardware configurations.

It is important to note that these observations are based on community feedback. If your experience differs, it may be due to variations in individual driver versions or system setups.

Technical Context for Integrated GPU Users

The technical logs shared by affected players point toward issues within the rendering pipeline, specifically referencing swap_chain_dx12.jai. Because the game appears to be highly sensitive to how the GPU handles memory and command queues, integrated chips (which share system RAM as VRAM) may be encountering limitations that dedicated graphics cards avoid.

If you are using an integrated GPU, consider the following:

• Driver Updates: Always ensure your graphics drivers are up to date via the manufacturer's official website (e.g., Intel Support), as newer drivers may include stability improvements for specific DX12 implementations.
• Monitor Resources: While the logs suggest the game is not excessively demanding, keeping an eye on your system's total memory usage can help determine if the iGPU is being starved of resources during intense rendering moments.

Seeking Community Support

Since Order of the Sinking Star is a new release, developers are often monitoring the official Steam Discussion board for bug reports. If you have logs similar to those mentioned above, contributing your system specifications—including your CPU, GPU model, and driver version—can be immensely helpful for the development team to diagnose the root cause.

For further updates, check the News section on the official Steam store page. Community members are actively sharing their experiences and potential workarounds, so keeping an eye on the "General Discussions" sub-forum is the best way to stay informed about potential patches or community-discovered fixes.